EXCHANGE AND RETURN POLICY
If you are not happy with your purchase, we can exchange it.
Returns and exchanges must be requested within 7 calendar days of the delivery date.
To request an exchange or a cancellation, write to [email protected] with your order number in the subject line.
Exchanges are accepted under the following conditions:
1 - The item must still carry its tag and come in its original Marca de Biquini packaging, with no signs of wear.
2 - If an item reaches you with a defect that escaped our quality control, we will replace it. The item must not have been worn.
3 - We suggest trying pieces on carefully - bottoms over your own underwear or with the hygienic liner in place - so nothing stands in the way of an exchange.
SENDING THE ITEM BACK
Orders delivered in Brazil: once your return is approved by email, you will receive a Correios postage code. Take the item to your nearest branch, ideally in the packaging it arrived in. Attach the form or invoice that came with the order - without it the parcel is not accepted.
International orders: write to us before sending anything back, so we can agree on the carrier and on the return shipping.
REFUNDS
Orders paid by boleto or Pix are refunded by bank transfer.
Orders paid by credit card are refunded by us immediately. The credit appears on your statement within the timeframe set by your card issuer.
